Privacy Policy for Overseas Smiles
At Overseas Smiles, accessible from www.overseassmiles.com, protecting your personal information and respecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data that you voluntarily provide to us when you:
- Visit or browse our website.
- Request a quotation or consultation.
- Contact us through online forms, email, or phone.
- Register for a consultation or schedule an appointment.
- Sign up for newsletters or updates.
Types of personal data collected may include:
- Contact Information: Name, email address, phone number, mailing address.
- Health Information: Details about your dental or hair transplant needs, medical history, and any information relevant to your treatment.
- Travel Information: For assistance with travel arrangements, we may collect your travel preferences, flight details, and accommodation needs.
- Payment Information: Billing details, credit card information, and payment method (only collected when you make a payment through our website).
- Usage Data: IP address, browser type, device information, and browsing behavior on our website through cookies and tracking technologies.
2. How We Use Your Information
The personal data we collect may be used for the following purposes:
- To Provide Services: We use your information to connect you with dental clinics, hair transplant clinics, and other service providers based on your preferences.
- Treatment Coordination: Your medical and contact information may be shared with clinics for consultation, quotation, and treatment purposes.
- Travel and Accommodation Assistance: To assist in booking flights, accommodation, or transportation related to your medical treatment.
- Communication: To respond to your inquiries, provide quotes, send booking confirmations, and deliver updates related to your treatment.
- Marketing: With your consent, we may send newsletters, promotions, or special offers related to dental and hair transplant services.
- Payment Processing: To securely process payments for our services.
- Analytics: To improve our website, understand user behavior, and enhance user experience.
3. How We Share Your Information
We only share your personal information with third parties when necessary to provide our services:
- Partner Clinics and Providers: We share your information with the clinics, hospitals, and healthcare providers that you are interested in or that we recommend based on your needs.
- Service Providers: We may share your information with trusted third-party service providers for tasks like payment processing, customer service, or travel arrangements.
- Legal Obligations: We may disclose your information if required by law or to protect our legal rights.
- Consent: We may share your personal data with third parties when we have your explicit consent to do so.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, track website performance, and analyze traffic. Cookies are small files stored on your device that enable certain website functionalities.
We use cookies for:
- Essential Functionality: To provide a smooth and secure browsing experience.
- Analytics: To monitor website traffic and user behavior using third-party analytics services (e.g., Google Analytics).
- Marketing: To provide relevant ads and retargeting campaigns through third-party advertising networks.
You can control cookie preferences through your browser settings, but disabling certain cookies may affect your ability to use some features of our website.
5. Data Security
We are committed to ensuring that your personal information is secure. To prevent unauthorized access or disclosure, we have implemented physical, electronic, and managerial procedures to safeguard the information we collect.
Security Measures Include:
- SSL encryption to protect data transmitted through our website.
- Secure payment processing via trusted third-party services.
- Restricted access to your personal information within our organization.
However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You have the right to request that we delete your personal information, subject to legal obligations.
- Objection: You may object to the processing of your personal data for direct marketing purposes.
- Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used format.
To exercise any of these rights, please contact us at hello@overseassmiles.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before sharing your personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the revised effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@overseassmiles.com